3 Payment Processing Challenges Orthodontists Face
March 16, 2020

Orthodontic care is very expensive for families all over the world, especially in the US. In addition, many health insurancesdon’tcover the orthodontic care of people over 18. But if they do, they only cover the partial of the totalorthodontic care. As a result, patients face hard times when paying for orthodontic care. Also, because of the lack of insurance coverage, orthodontists face challenges in payment processing. 

In this article, I’ll talk about some of the common payment processing challenges that orthodontists face. 

Top 3 Payment Processing Challenges Orthodontists Face

1.    Offering a Full Range of Treatments

As a doctor, your duty is to offer treatment to the patients. But it gets difficult for doctors when the patients don’t have the cash to pay for the treatment. Orthodontic care varies from person to person and choice of the patient. Some patients want a lingual brace, whereas some may want ceramic braces on their teeth. As a result, the price of the orthodontic treatment varies from patient to patient. But when the patient cannot pay for the care, as an orthodontist, you’ll face difficulties in offering a full range of treatments.

2.    Chargebacks

Chargebacks are those unwanted transactions where the customers dispute on their debit or credit cards. This type of transaction is bad for any type of business.

The dental industry was stagnant a few years back. It was unthinkable in the past that the dental industry could move online. But time has changed, and orthodontists are providing their services and products online. Today’s generation is busier than ever before, and they don’t have time to pay bills online. As a result, more and more patients are paying bills online. But it has some drawbacks. As dental practices are heading online, chargebacks and fraud have become a prominent issue in the orthodontists’ community. Small orthodontic offices are very vulnerable to this because they have insufficient knowledge about payment processing systems. As an orthodontist, when you have too many chargebacks, it can hamper your reputation in the community. That’s why it’s important to work with an expert payment processor as it’ll help you to resolve chargebacks and refunds. Proper knowledge of payment processing can differentiate between a successful online orthodontic business and a failed orthodontic business.

3.    Lack of Payment Processing Support

The payment processing service is improving day by day. New security features, designs, transaction systems, models, and payment terminals are getting better every day. But that doesn’t mean that your transaction system won’t face any hindrance. Your payment terminal may freeze one day, and you may need a fast support from the payment processor. When you fall into this type of situation, you need to solve this problem as soon as possible because it can hamper your orthodontic service. If you work with the right payment processing service, which offers 24-7-365 customer support, you can easily overcome this kind of problem. Orthodontists face many payment processing challenges while serving their patients. Some of the payment processing challenges are unique, whereas some are widespread. To overcome these challenges, you need the right payment processor, which can help you to solve these problems and run your business.


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Richard Nevis

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