Common Payment Processing Challenges Small Businesses Face
February 18, 2020

Every business wants to make money and most business owners at first believe that earning money is very enjoyable but due to some challenges, processing money becomes very difficult for some businesses. The payment processing system sometimes can be very confusing and expensive to so many small businesses. If you want to optimize your transaction, you need to learn about the payment processing system. 

In this article, I’ll talk about some challenges that you may face while processing your payments, especially when you have a small business.

Top 4 Payment Processing Challenges

1.   Card Information Security

When a customer buys a product online, the customer needs to give his/her card information on the website. If the customer doesn’t feel that the website is reliable and will misuse the card information, the customer won’t order any item from that website. If this is the case for your website, you’re in danger of losing a significant amount of profit. That’s why your website must have a secure payment processing system so that the customer feels that their information is in safe hands.

In today’s world, information theft has increased drastically, and it’s considered one of the biggest challenges in the payment processing system. If your online store doesn’t have a secure payment processing system, you’ll put your customer at high risk, and if something happens, you may lose your business forever. A good payment processing system saves your customers from a lot of trouble and nightmares.

2.   Payment Integration

Most small businesses update their transaction records manually and don’t use any special software like a CRM to save all the records. As a result, there’s a high chance of errors in records, and this work is very tiresome. To solve this problem, you should start using integrated payment platforms. By using those platforms, you can save your time and get rid of human errors. Also, by using an integrated payment system, all the transactions will be saved automatically in your record book.

Again, when you have an integrated payment processing system, you don’t have to spend a lot of time manually updating all the transaction records, and you can utilize those times to build your business.

3.   Processing Fees

You may not see processing fees as a challenge for your business, but it can be since there’re different types of processing fees and calculations. There’re different factors that affects the processing fees such as type of business, the method you use to accept your money, type of the card, and so on.

You should always compare between different payment processing providers to know which suits you best. It’ll save you a lot of money if you can balance between affordability and reliability.

4.   Payment Support

When you’re running a business, you may need support from your payment processing provider after business hours. If your provider doesn’t provide any support after business hours, you should switch to another provider for the betterment of your business. It’s important to have a payment processing provider who can give you support when you need it.


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Richard Nevis

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